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UK Order & Delivery Information

How much will I be charged for my UK delivery? 


We want to make our online service as accessible as possible and, therefore, offer a delivery option to UK customers free of charge for all orders over £20.00. For orders up to £20.00 delivered to the UK we charge just £2.95. We have worked hard to offer you a number of different effective & reliable delivery options based on your location and to best suit your needs. 

Looking for our International delivery options, take a look by clicking here.


Our UK delivery options include…


Crafty Super Saver Delivery: From FREE!

We offer FREE Crafty Super Saver Delivery on all orders over £20 and just £2.95 for order values up to £20. We offer this delivery service to ALL UK postcodes, including the Channel Islands.  Orders are typically delivered in 3 to 7 working days. Orders placed with Crafty Super Saver Delivery are typically sent using Royal Mail post.


Priority Post Delivery:

We offer FREE Priority UK Delivery on all orders of £75.00 and over and just £3.95 for order values under £75.00. We offer this delivery service to ALL UK postcodes, including the Channel Islands.  

Priority Post Deliveries normally arrive in 1 to 3 working days. Orders are typically sent using Royal Mail first class trackable services, larger orders may be sent via our prefered courier. These items are prioritised and dispatched same day if ordered before 4pm.


Speedy Next Day Delivery:

We offer FREE Speedy Next Day UK Delivery on all orders of £100.00 and over and just £6.95 for order values under £100.00. We offer this delivery service to ALL UK postcodes.

Speedy Next Day Delivery orders are sent by our prefered courier or Royal Mail Track & Trace service and normally arrive the next working day.  Order before 2pm Monday to Friday for same day dispatch. Orders placed after 2pm or at the weekend will be dispatched on the next working day (Note that if you order after 2pm for Speedy Next Day Delivery on a Thursday, that is effectively a Friday order, and the order will not reach you until Monday or Tuesday for Bank Holidays).  Remote locations, which include areas of Scotland, Channel Islands and Northern Ireland typically take 48 hours with this service & very remote Islands can take up to 72 hours. 


Super Speedy Before 10:30 am Delivery:

Super Speedy Before 10:30 am Next Day Delivery orders are sent by our prefered courier to arrive before 10:30 am the next working day in mainland UK.  Order before 2pm Monday to Friday for same day dispatch. Orders placed after 2pm or at the weekend will be dispatched on the next working day (Note that if you order after 2pm for Super Speedy Before 10:30 am Next Day Delivery on a Thursday, that is effectively a Friday order, and the order will not reach you until Monday or Tuesday for Bank Holidays).  Remote locations, which include areas such as Channel Islands and Northern Ireland are outside of the regions of the UK where this servcie can be offered.  Other remote locations in the Scottish Highlands and Islands as well as the Isle of Man, Scilly Isles and Isle of Wight may be delivered afer 10:30 am but still on a quicker servcie than our Speedy Delivery option.


Click, Collect & Craft: FREE!

Our unique Click Collect & Craft service is available to any order (unless it contains products which are excluded from the service).  Choose ‘Collect in store’ at checkout to arrange to have your order hand picked and ready for you to collect on an agreed date, up to 28 days in the future during Click & Collect operating times.  Click, Collect & Craft collections are currently only available from our Somerset Based Distribution Unit.  You must bring a copy of the order confirmation email and the payment card you used to pay with online, to collect your items.  Order before 11pm to arrange to pick your items up the next day our Distribution Centre is open.  Collections start from 11am in the morning.  Please note orders will be sent for picking and packing on receipt of payment; if choosing to pay by phone this will need to be completed before your order is ready for collection.


United Kingdom Delivery Costs

Delivery Service  Order Value  Expected Delivery 
Up to £20.00  Up to £74.99 Up to £99.99 £100.00 & Over
Crafty Super Saver £2.95 Free Free Free 3 to 7 Working Days
Priority £3.95 £3.95 Free Free 1 to 3 Working Day
Speedy Next Day £6.95 £6.95 £6.95 Free Next Working Day
Super Speedy Before 10:30 am £16.99 £16.99 £16.99 £9.99 Before 10:30am Next Working Day

Frequently Asked Order & Delivery Questions

See below a list of our most frequently asked delivery questions. 


Do you offer free delivery?

How long before my order arrives?

What are Pre-Orders?

What are Backorders?

Do you post Volatile / Restricted Products?