Privacy & Cookies

Privacy Policy

The privacy policy for Craftasmic.co.uk is served by Craftasmic Ltd to govern the privacy of the site’s users. This website complies with all UK national laws and requirements for user privacy. We are completely committed to the protection of the privacy of our website visitors and telephone customers, this privacy policy has been created to document how information is collected and how it is used. By accessing our website or telephoning us, you are agreeing to the terms of this privacy policy.

Contact & Communication

This part of the document shows how personal information is collected and used. Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submissions.

Craftasmic.co.uk use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to.  This is by no means an entire list of your user rights in regard to receiving email marketing material. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We use telephone tracking numbers to link a user’s call to their website visit to assist in telephone orders and payments. This is done using cookies (further details below), you can choose to decline cookies if you would prefer not to be tracked.  We may record calls for training or monitoring purposes.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no means a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All transactions between Craftasmic Ltd and yourselves will remain confidential. All card transactions online are handled by our secure payment gateway Sagepay and card details are not seen by Craftasmic Ltd.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links.

Craftasmic Ltd cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Craftasmic.co.uk will never ask for personal or sensitive information through social media platforms and encourages users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Resources & Further Information

Craftasmic Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on the 19/12/2015

This privacy policy was created and is maintained by:
Craftasmic Ltd,
Stafford House,
Blackbrook Park Avenue
Taunton,
Somerset,
TA1 2PX.
Company registration number 06914467

How we use Cookies

We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. At Craftasmic we use cookies to keep track of what you have in your basket, and to remember you when you return to our site. We also use cookies to analyse anonymous data to help us understand how people interact with our site. We never store any personal information or any sensitive information like your credit card.

There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.

Below is a list of cookies that are used on this Website. You can opt out of non-essential cookies at any time by clicking this link...

Craftasmic Cookies

Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser

Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year

Google Analytics Cookies

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmt
Typical content: throttle request rate
Expires: 10 minutes

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, see the link below.

Other Google Cookies

Names: APISID, HSID, NID, PREF, SAPISID, SID, SNID, SSID, BEAT, OTZ
Typical content: these cookies are used by Google to store preferences and unique IDs for Google Maps and data for Google Plus social integration features.

Add-This Cookie

Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years

Infinity Cookies

The Infinity tracking solution uses a mixture of First and Third party cookies in order to ascertain where a visitor came from and what number to display to them. Many of these cookies are stored on a per installation basis and so will be suffixed with the Installation ID (denoted by ).

Name: ictf_master
Typical content: Unique Visitor Ref - Stores the unique Visitor Reference

Name: ictf_il
Typical content: Tracking Source cache - Contains per Installation tracking source cache

Name: ictf_in
Typical content: Number Replacement Source cache - Contains per Installation number replacement source cache

Name: ict_0
Typical content: 3rd Party Source cache - Contains 3rd party tracking and number replacement source cache

Name: ict_master
Typical content: Unique Visitor Ref - Stores the unique Visitor Reference

Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.

More about Cookies

For more information about how to manage your cookies, visit aboutcookies.org.

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.